Power Your Business

With Customer Feedback & Online Reviews.

Let’s power your business with reviews and customer feedback.

You can CAPTURE, MANAGE and MARKET your customer experience starting today.

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CAPTURE

Tools to help you capture feedback, reviews, and ratings all in one place.
• Email or SMS (PRO)
• Review Monitoring for
50+ sites
• Kiosk Mode and Feedback URL
• Google Q&A monitoring (PRO)
• Locator (PRO)

MANAGE

Actions that help you manage customer experience, users, insights, and reporting.
• Receive new feedback and review notifications
• Read & Respond
• Auto-tagging of themes
(PRO)
• View reporting
• Insights Report (PRO)

Market

Use feedback and reviews to market your business, improve SEO, and win new customers.
• Review Widget displays reviews on your website
• Add social proof with Conversion Pop-up
• Generate 3rd-party reviews • Impact SEO and get review
stars in search results

CAPTURE

We help you proactively ASK for feedback and reviews

Your customer shops with you, buys from you, or completes a service with you and we help you ask them for feedback and online reviews. We have numerous proactive methods to help engage as many of your customers as possible.
Email and SMS requests have many options using 3 base ”Request Modes”.

Email or SMS Requests

Single or list upload

TextBack

Customer-activated feedback

Kiosk Mode

iPad or smartphone

We help you get customer feedback & online reviews.

MANAGE

Features, tools, and reports so you can learn from, manage, and respond to your customers.

Customer Activity

Puts all of your customers in one place. 

Tap into the live stream of your customers and their experiences. See all of your customers in a single source view with endless options on how you can filter and take action.

Read customer feedback, respond, view statuses, and more.

Email Notifications

Our service not only captures customer data for your account, we send email notifications for specific actions including:

New customer feedback – good or bad

New 3rd-party online reviews

New Google Q&A content

Automated weekly or monthly email reports

Report

A full reporting suite to view the data you need to grow.

Featuring a robust set of reports, you can view data in many ways to manage your customer’s experience.

Benefit from the control of date ranges, actions, review sites, rating types, tags and more to understand your business better every day.

We help you get customer feedback & online reviews.

MARKET

Fuel your marketing with customer generated content to showcase reviews, improve SEO, and win new customers.

Pop-up

Conversion Pop-up adds social proof to your website.

Bring a visually appealing display of your latest ratings and reviews right to any page of your website.

Build social trust and convert more website visitors to contacts by leading with reputation.

Review Widget

Get the BEST Review Widget on the market.

Review Widget is the one everyone else is chasing.

Easily integrated into your website, Review Widget displays selected 1st-party reviews (with review schema for SEO benefits) as well as selected 3rd-party reviews for additional social trust.

Numerous settings, options and more.

Manage your reputation in search results

We influence the majority of reputation results from Google Searches about your business.

Because the Review Widget includes review schema you can reap the benefits of SEO and enhanced search results to help you compete on search engine results pages.

Review stars are important to consumer perception and increase click-thru rates.

PRICING

Choose A Plan That Works For You!

8/10 potential customers look at online reviews before hiring a service or buying a product! Businesses with no or limited reviews are not likely to be chosen. Getting or retaining one customer a month will pay for our review reputation system.

Frequently Asked Questions

HOW DOES THE TRIAL WORK?

The trial is 15 days and includes all features, free email support and no calls from the sales team (we don’t have one).

WHERE’S THE FINE PRINT?

We treat you how we’d like to be treated, so there are no contracts or hidden fees. Our success depends on you being a happy customer (and we hope you’ll tell your friends too!)

CONTINUOUS IMPROVEMENT

We are an agile software company based in Silicon Valley and are constantly improving the service to deliver you more value, and more customers.

PARTNERS

If you manage many business locations we have a partner program designed for you with volume discounts. Just let us know.

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